FAQ Overview

Uploading files is a breeze. Simply log in and click the upload button, then browse and select the files before clicking 'OK'. Alternatively, you can drag and drop them into the workspace for faster access.

Additionally, you can create folders to organize your files and upload directly to them. Right-click on the workspace, select 'New folder', provide a name, and click 'OK'. Once the folder is created, double-click it to open, and then drag and drop your files into it to begin uploading.

Workspaces allow you to organize your content and files into different groups. For example, you can use workspaces to separate business files from personal ones.

Additionally, you can invite other QikPIk users to your workspaces for collaboration and sharing of common files.

Please note that only the Flex plan and above plans include workspaces.

If you have created multiple workspaces, ensure you're viewing the correct one where you uploaded the files. You can switch between workspaces using the option located in the bottom left-hand corner of the page.

Desktop: When viewing your workspace, simply drag and drop files onto the desired folder for uploading. Alternatively, double-click the folder to open it and then drag and drop files into the workspace. You can also navigate your local files using the browse button.

Mobile: Access the folder and tap the + sign in the header to select files and initiate direct uploading to the currently viewed folder.

We don't offer a free plan at the moment. However, we provide a range of plans designed to suit various budgets, starting at just $1.99. These plans offer ample storage to meet your needs.

Explore our pricing options and choose the plan that best fits your requirements here: https://secure.qikpix.com/pricing

When you sign up for a storage plan, your subscription begins on the day you sign up. Then, every 30 days, you will be rebilled for the price plan you selected. If you upgrade to a new plan during your billing cycle, your new plan takes effect immediately, and you will be prorated for the remainder of your billing period.

We do not currently offer a free trial; however, our current options make it extremely affordable to get started. Starting at only $1.99, you can begin storing your files right away. There is no long-term commitment, and you may cancel your account at any time.

We trust that you will find our service exceptional and will continue to benefit from it. While we do not typically offer refunds except where mandated by law, we understand that circumstances may change. Should our service not meet your expectations, you have the option to cancel your subscription at any time.

Our PCI compliant payment processor, Stripe, manages all secure subscription plan payments. We accept Visa, Mastercard, American Express, and Discover. Additionally, we offer the convenience of Cash App Pay and bank account draft, providing you with multiple secure payment options when using the QikPix service.

If you have outgrown your current storage plan, upgrading is simple. Just click the 'Upgrade' button in the side panel of your account, then select your new plan—it's as easy as that. Your payment method on file will be automatically charged any price difference if you upgrade during your billing cycle, with the cost prorated for the remainder of the month. If you prefer to avoid proration, you can upgrade your plan on your billing date.